Cannot create window

Troubleshooting General Help
1

Have had a few users trying to run the stars game, a few have not been able to start the game or even the jme demos.



Here is a log file from someone on vista - who maintains the graphics drivers are up to date ???



Jul 12, 2007 1:52:49 PM com.jme.app.BaseGame start
INFO: Application started.
Jul 12, 2007 1:52:50 PM com.jme.system.PropertiesIO <init>
INFO: PropertiesIO created
Jul 12, 2007 1:52:50 PM com.jme.system.PropertiesIO load
WARNING: Could not load properties. Creating a new one.
Jul 12, 2007 1:52:50 PM com.jme.app.BaseSimpleGame initSystem
INFO: jME version 0.11 beta
Jul 12, 2007 1:52:50 PM com.jme.input.joystick.DummyJoystickInput <init>
INFO: Joystick support is disabled
Jul 12, 2007 1:52:51 PM com.jme.system.lwjgl.LWJGLDisplaySystem <init>
INFO: LWJGL Display System created.
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 1280 x 800 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 800 x 600 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 848 x 480 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 1024 x 768 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 720 x 576 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 720 x 480 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 640 x 480 x 32 @60Hz: Bits per pixel != 16
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 800 x 600 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 848 x 480 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 1024 x 768 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 1280 x 800 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 720 x 576 x 16 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 720 x 480 x 32 @60Hz: Width != 640
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
FINE: DisplayMode 640 x 480 x 16 @60Hz: Match!
Jul 12, 2007 1:52:57 PM com.jme.system.lwjgl.LWJGLDisplaySystem getValidDisplayMode
INFO: Selected DisplayMode: 640 x 480 x 16 @60Hz
Jul 12, 2007 1:53:09 PM com.jme.system.lwjgl.LWJGLDisplaySystem initDisplay
SEVERE: Cannot create window




What sort of questuion do i need to ask these users pls
2

I notice it is picking 16 bits.  Have they tried 32?  In the past I've seen issues if the desktop color depth and your window color depth were different.

3

ive gone for the approach that if the pc and card are more than 3 yrs old - then noo way



so have hardcoded in the following



  properties = new PropertiesIO("properties.cfg");
        properties.set("FULLSCREEN", "false");
        properties.set("WIDTH", "800");
        properties.set("HEIGHT", "600");
        properties.set("FREQ", "75");
        properties.set("RENDERER", "LWJGL");
        properties.set("DEPTH", "32");