Hey. We just released a game (Nations at War Digital) and some users are reporting a crash when starting one of the missions. My usual ways of producing an error log seem to get lost somehow, the best I have right now is a hs_err_pid logfile that someone sent me:
I see a couple of stack traces, one for niftygui and one for some texture updating but I couldn’t conclude if that is directly related to the crash or merely juxtaposition.
This mission doesn’t do anything notably differently, I tried looking at the one unique texture we load (a 2D map) which does have an odd resolution of 4244x2692, no other missions fail just this one. Most missions have maps that are 4096x2692 but we have another that is 4096x5272, all divisible by 4 and using DXT1 format, surely this can’t be some kind of ancient hardware limitation?
I don’t know how to understand these reports or where to even begin, if anyone could provide some pointers that would be great.