Note to ALL developers: be really careful about writing defensive / negative responses to posts made about your game. You must resist the urge to defend your position, swollen your pride and take the criticism on the chin, or do what I do, and ignore it. Even if the post is simply wrong or just nasty for the sake of it,
‘the customer is always right’ : it is a way to conduct your business, not a statement about the truths of the world.
Ignored nasty comments will die right there, if you respond, it gives the poster a chance to write more garbage.
Sorry to @Pilvinen, this is not directed at you, it is for everyone, I’m just using this specific thread as an example. I think you do an exemplary job with your communications, and this specific example did resolve itself.
I am guilty of doing this in the past, so I’m writing from experience, not a golden throne